Returns & Exchanges
At Tre Mari Bakery, we take pride in the quality of our artisanal products; due to the perishable nature of our food items, we cannot accept returns once a product has left our facility. If you encounter an issue with your order, please contact us within 24 hours of receipt so we can ensure your complete satisfaction.
Inspect Your Order
Thoroughly check your baked goods and pantry items immediately upon pickup or delivery to ensure everything meets our high standards.
Document Issues
In the rare event of damage or an incorrect item, please take clear photographs of the product and the packaging for our review.
Contact Our Team
Email our customer service department or call the bakery directly within 24 hours with your order number and any supporting photos.
Resolution Process
Our management team will evaluate your request and may offer a replacement, store credit, or refund depending on the specific circumstances.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing